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If you’re an agency or professional seeking to scale, and create stunning websites with seamless, no-code e-commerce and booking capabilities for small businesses, then BaseKit is the perfect solution for you.

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FAQs from Agencies

Find answers to the most frequently asked questions about our software below. If you can’t find what you’re looking for, don’t hesitate to contact our team who will be happy to help.

Why should I choose BaseKit over other solutions?

BaseKit has been developed to allow agencies and professionals to build simple, intuitive websites at speed.

You can purchase, manage, build and deliver all your small business customers’ websites from one place.

You can tailor each website to your customers’ needs with a website only, or add e-commerce stores and bookings and payments too.

You can create automated emails to send your clients information about their website, and you also have a dashboard overview of all customer website billing.

All of this will allow you to collaborate and grow your agency with small businesses using BaseKit.

How do I get started?

As soon as you sign up, you’ll see a complimentary all-feature website experience in your account.

If you’re happy with what you experience, simply start buying new websites for your customers with BaseKit within the same account.

You can choose from two different packages, a website only package, with a domain, three email addresses and hosting, or a full feature website, store and bookings package with a domain, three email addresses and hosting.

You’ll also get access to our BaseKit partner portal and support portal with a huge variety of guides, tips and FAQs on how to get started, sell and build websites for your customers with BaseKit.

What kind of support do you provide?

You will receive access to our BaseKit Partner Portal with video guides, FAQs, and marketing and positioning advice to help you get started and set you up for continued success with BaseKit.

You will also receive access to our support portal where you can submit a ticket for help and advice with technical support for your customer websites. The support portal also has a huge range of interactive guides and FAQs on how to build websites and add e-commerce stores and bookings and payments.

Is a domain name and email included?

Each site includes a single domain name (.com, .co.uk, .net, .org. me.uk, .es), three email addresses, and safe, secure and reliable hosting.

How do I access Atarim?

Atarim is available from within the BaseKit Platform, as soon as you publish a website.

Simply select publish, and choose ‘Open Site in Atarim’ to open your client website in Atarim. You’ll then be prompted to sign up to Atarim with your name and and email address.

Once you’ve signed up, you can then share your website with your client using Atarim with a single link, and start collaborating!

Like sticky notes on your website design – but better – you’ll be able to collect and triage all feedback directly on the website design itself in Atarim.

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BaseKit joins forces with Atarim

BaseKit is excited to announce we have joined forces with world leading visual collaboration platform, Atarim. The partnership will help agencies and professional website designers to speed up their BaseKit website design projects for their clients, powered by Atarim’s world proven superior collaborative workflow.

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White label software: the secret to scaling your agency with small businesses

Between the cost of living crisis and the AI surge earlier this year, many digital and design agencies feel a little unsure about the months to come. Discover how Built with BaseKit can give digital agencies the freedom to build effortless websites at speed and extend their services.

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Build vs. buy vs. white label: how to scale your business with new products

When you’re looking to launch a new product, you have three options for how to add that to your offering – either build it yourself, work with a referral partner, or source it from a white label partner.

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Start building effortless websites for small businesses with BaseKit.

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Privacy Policy

  1. Introduction This privacy policy sets out how we use and protect any information that you provide to BaseKit. We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy. Note that this policy does not cover how we use and protect information provided to us from website builder customers. If you are a Go Sitebuilder customer, please see the Go Sitebuilder Privacy Policy. If you are a customer of another company that offers BaseKit’s website builder, please see the company’s privacy policy available via their website. We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from January 2019.  

2. What information we collect We may collect the information you provide when you get in touch with us via the website, email, or phone.
  • You transfer your information to us via the website by filling in and submitting a form. We offer a number of different forms to help you find out more about the products and services we offer.
  • We have a number of different email addresses you can use to contact us. If you’re not sure which one to use then we recommend you send an email to support@basekit.com
  • We don’t provide a central phone number but BaseKit team members may provide their direct phone number for you to contact them.
 

3. How we use the information The information that we collect and store about you is primarily used to help us to stay in touch with you to provide our products and services. However, we may also use your information:
  • To improve our products and services
  • To send promotional email communications about special offers, news, product updates or other information which we think you may find interesting
  • To contact you for market research purposes
Note that we will only use your information as described in 3 and 4 above when you have explicitly opted in to receive such communications. You may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to support@basekit.com  

4. Storing your personal data We store the data we collect using third party tools such as CRMs and databases. Any data we store is only accessible directly by a small number of authorised staff. The third parties that we use may store your data in locations outside of the EEA. We carefully review each supplier to ensure they handle data in line with this policy. We will store your data for as long as you remain a customer of BaseKit, or where you have actively been in contact with us about our products and services. We will keep data for up to 5 years if you’re not a customer or if we don’t hear from you.  

5. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store. The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.  

6. How we use cookies A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:
  • To identify where visitors to the website came from
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The third party suppliers that we work with may also use cookies for similar purposes. We carefully review each supplier to ensure they handle data in line with this policy. You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you may not be able to take full advantage of our websites.  

7. Disclosing your information We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy. We may also disclose your information where we are required to do so by law.  

8. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
  • When providing any information to BaseKit via this website, you may opt in to receive promotional email communications.
  • If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the bottom of the email.
  • At any time you can opt out of promotional email communications by sending a request to support@basekit.com
  • If you would like us to delete all the information we have collected about you, send a request to support@basekit.com
  • If you would like to otherwise restrict the use of the information we have collected about you, send a request to support@basekit.com
  • Should you wish to access the information we hold about you, please send a request to support@basekit.com
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