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Free eBook: Product Activation. Finding early success with digital products

COMPANY

BaseKit secures £1M in funding: cash set to bring digital support to micro businesses globally

BaseKit has raised £1 million in funding to expand its portfolio of products and enable service providers to offer valuable digital tools to small businesses around the world.

A sticky digital product is a powerful ally in the fight against the rate of attrition. The rollout of BaseKit’s website builder helped Spanish telco giant Telefónica reduce customer churn by 42%. With the announcement of new funding, BaseKit intends to reach new markets, expanding our support to more partners.

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4 predictions for Small Business Trends in 2022
SMALL BUSINESSES

4 predictions for Small Business Trends in 2022

The small business landscape of 2022 represents many opportunities, provided micro-enterprises can successfully navigate the challenges and trends that face them. From technology to customer experience, we predict the small business trends that will dominate 2022. We hope it helps you support your SMB customers, not only to survive in the wake of the pandemic but to thrive.

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Why Activation is the key to successful digital products
SMALL BUSINESSES

Why activation is the key to successful digital products

If you’ve ever launched a digital product, you’ll recognise that there is a lot of pressure on it to perform well. Maybe you acquired a lot of users, but couldn’t convert them. Perhaps customers upgraded to a paid account, but churned after a short time. Activation is key to successful digital products as it’s when users see the value your product has to offer.

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BaseKit Christmas party 2021, A year in review 2021 (1)
COMPANY

BaseKit, 2021: A Year in Review

People, partners and product: if we could only choose three words to sum up 2021 at BaseKit HQ, we would have to choose those words. From new hires to product launches, there has been a lot to celebrate this year! Just in case you’ve missed anything, here’s our annual roundup of the last twelve months.We

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How NPS helps improve customer loyalty for service providers
SMALL BUSINESSES

How NPS helps improve customer loyalty

Customer loyalty isn’t easy for any business to achieve, and for service providers it’s even harder. Loyalty is notoriously low and with rapidly changing customer demands, it’s difficult for providers to get ahead of the game. The Net Promoter Score (NPS) plays an important role in helping you find out what your customers really want and need. Let’s look at the NPS and customer loyalty in more detail.

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Height settings for sections Blog hero image
PRODUCT UPDATES

Height settings for sections

With the new height settings feature, your customers can choose to reduce and increase the height of their sections across their website.

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Widget panel improvements - add content
PRODUCT UPDATES

Widget panel improvements

Widget panel improvements have been made with a new visual design including a hover and focus state to reveal more information on a widget.

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