A sticky solution for micro business customer retention

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Telefónica Acens churn drops by 42%

In a shift to add value rather than cut prices, one of the world’s leading telcos with 322+ million clients chose BaseKit site builder to deliver simple, beautiful websites to its micro business customers.

The results produced a startling 42% reduction in customer churn.

Discover how

14 years’ global experience delivering low cost customer acquisition

Slick operations

SaaS or on-premise, we configure and integrate BaseKit software tailored entirely to your needs with full training and support to set you up for success.

Technical expertise

Honed over 14 years, our technical expertise delivers a finely tuned approach to successful digital onboarding, tested across 40 countries.

Sticky product positioning

We offer full product positioning consultancy and live purchase flow review before handing you over to your dedicated account manager for continued growth.

So you can focus on your value-add

Happy customers

Excite and engage existing and new customers with e-commerce, bookings and website builder software bundles designed for micro business owners.

Shift in dynamics

As the pressure to find new customers eases you can focus on adding even more value for future success.

Market growth

Evolve your customer offering with invaluable user data and enrich your pitch for growth in new and existing markets.

Let's talk

How can we champion tech democracy for the small business economy?

Join BaseKit at Bristol Technology Festival with an expert panel as they unpack our fresh research among 529 micro business owners.

Discover the expectations, motivations, tech barriers and loyalty of micro businesses and what can be done to champion their tech democracy in a rapidly evolving society.

Save your seat

“Our product e-store has allowed SMBs to take their business online and delivering a website experience that suits their business needs. This was made possible due to our partnership with BaseKit, who have helped SMBs create a professional-looking website packed with easy-to-use solutions and features. etisalat by e& has worked closely with the SMB sector for many years, and we look forward to our continued collaboration with BaseKit to create and build more innovative solutions in the future.”

Oscar Garcia – Senior Vice President – Business Marketing – etisalat by e&

Join industry leading telcos

More reasons to partner with BaseKit

Localisation

Configure BaseKit software in 22 languages and any currency. Plus choose from a variety of pre-defined localised imagery in the UK and European markets.

White labelled or BaseKit

Tailor our tech to your brand identity and re-sell BaseKit as a white labelled product. Or apply the BaseKit brand, trusted by 100+ partners worldwide.

Data driven

Our account managers come armed with finely tuned product insight to help inform your growth marketing and customer retention decisions.

Ready to get sticky from the get go?

Let's talk