Privacy policy

1. Introduction
Go Sitebuilder is a brand name of BaseKit Platform Ltd.

This privacy policy sets out how we use and protect any information that you provide to BaseKit when you use the Go Sitebuilder app or any other websites hosted by BaseKit.

We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy.

We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from May 2018.

2. What information we collect
As a minimum, we require the following information in order for you to register for a free account with Go Sitebuilder:

  1. Your email address
  2. A password

Should you wish to upgrade your free account to a paid account you will need to provide additional information, including:

  1. Your full name (forename and surname) 
  2. Your address including postcode / zip code 
  3. Payment card details

We use third party providers for all card payments so we do not store your address or payment card details in our database. We’re not able to take responsibility for any information that you submit via sites created and published by Go Sitebuilder users.

3. How we use the information
The information that we collect and store about you is primarily used to enable us to provide our products and services. However, we may also use your information:

  1. For internal record keeping
  2. To improve our products and services
  3. To send promotional email communications about special offers, news, product updates or other information which we think you may find interesting
  4. To contact you for market research purposes

Note that we will only use your information as described in 3 and 4 above when you have explicitly opted in to receive such communications. You may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to support@basekit.com.

4. Storing your personal data
We store the data we collect on secure servers in data centres located in Europe. Any data we store is only accessible directly by a small number of authorised staff.

We may use third party suppliers to provide services such as payment card processing. These parties may store your data in locations outside of the EEA. We carefully review each supplier to ensure they handle data in line with this policy.

5. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store.

The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.

6. How we use cookies
A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:

  • To identify users and provide personalised content and features To identify the content and features that are being used
  • The third party suppliers that we work with may also use cookies for similar purposes. We carefully review each supplier to ensure they handle data in line with this policy.

You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you will not be able to use our apps and you may not be able to take full advantage of our websites.

7. Disclosing your information
We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy.

We may also disclose your information where we are required to do so by law.

8. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • When registering your account with BaseKit, you may opt in to receive promotional email communications.
  • If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the bottom of the email.
  • At any time you can opt out of promotional email communications by sending a request to support@basekit.com.
  • If you would like us to delete all the information we have collected about you, send a request to support@basekit.com.
  • If you would like to otherwise restrict the use of the information we have collected about you, send a request to support@basekit.com.

Should you wish to access the information we hold about you, please send a request to support@basekit.com.