Humble beginnings, big dreams

“From humble beginnings in Monmouthshire, we now work with global brands such as Telefónica and Gandi who have helped us to reach millions of small business customers around the world. We build e-commerce, bookings and website software that genuinely help small businesses to be more successful online. Every team member plays a critical role in building great products and supporting our partners to sell them.”

Simon Best, CEO & Co-Founder



We’ve built up our expertise over a decade in business. Along the way we’ve learned a lot and we’re proud to share our story. Take a look at over 10 years of success and inspiration.

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Our story


BaseKit was born

Founded by Simon Best, Richard Best and Richard Fernandez, BaseKit was first developed as an internal tool for their web design agency.


BaseKit wins Seedcamp

We win Europe’s seed fund – Seedcamp which took us to Silicon Valley to collect our first major investment for growth.


BaseKit signs first partner

We sign our first partner – the UK’s biggest domain registrar.


BaseKit opens in tech hub Bristol

Destined for expansion we move to tech hub Bristol and the team grows.


BaseKit 7 launches at CloudFest

BaseKit version 7 debuts at CloudFest allowing small businesses to build responsive websites for the first time.


BaseKit partners with Telefonica

We sign a partnership with world leading telco Telefónica. BaseKit has now reduced its customer churn by 42%.


Continued expansion and a new CEO

BaseKit moves to bigger offices in Bristol to accommodate our growing team and Founder Simon Best becomes CEO.


BaseKit 8 launches with cross-device accessibility

BaseKit not only creates beautiful responsive websites but is fully editable on mobile too.


Go SiteBuilder offers a faster route to market

BaseKit Go SiteBuilder, now BaseKit Site, launches with even more effortless mobile accessibility.


BaseKit 10 arrives on our 10th anniversary

We say goodbye to drag and drop and hello to slick, intuitive pre-built content sections to engage new users worldwide.


BaseKit wins awards

BaseKit is named Technology Provider of the Year at the British Small Business Awards and Best SaaS Product for Small Business / SMBs (non-US) at SaaS Awards.


BaseKit Bookings is launched

New appointment bookings software with built-in payments adds value for busy small business services on the go.


BaseKit gets a revamp

We launch a fresh new look designed to show off the effortless success that epitomises our purpose to help small businesses the world over.


BaseKit is certified as a B Corp

BaseKit is extremely proud to be certified as a B Corporation joining a movement of over 6,000 companies globally reinventing business by pursuing purpose as well as profit.


BaseKit joins the Includability family

We pride ourselves on being inclusive in our workplace, and wanted to join an organisation who’s mission matched ours.

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Privacy Policy

  1. Introduction This privacy policy sets out how we use and protect any information that you provide to BaseKit. We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy. Note that this policy does not cover how we use and protect information provided to us from website builder customers. If you are a Go Sitebuilder customer, please see the Go Sitebuilder Privacy Policy. If you are a customer of another company that offers BaseKit’s website builder, please see the company’s privacy policy available via their website. We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from January 2019.  

2. What information we collect We may collect the information you provide when you get in touch with us via the website, email, or phone.
  • You transfer your information to us via the website by filling in and submitting a form. We offer a number of different forms to help you find out more about the products and services we offer.
  • We have a number of different email addresses you can use to contact us. If you’re not sure which one to use then we recommend you send an email to
  • We don’t provide a central phone number but BaseKit team members may provide their direct phone number for you to contact them.

3. How we use the information The information that we collect and store about you is primarily used to help us to stay in touch with you to provide our products and services. However, we may also use your information:
  • To improve our products and services
  • To send promotional email communications about special offers, news, product updates or other information which we think you may find interesting
  • To contact you for market research purposes
Note that we will only use your information as described in 3 and 4 above when you have explicitly opted in to receive such communications. You may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to  

4. Storing your personal data We store the data we collect using third party tools such as CRMs and databases. Any data we store is only accessible directly by a small number of authorised staff. The third parties that we use may store your data in locations outside of the EEA. We carefully review each supplier to ensure they handle data in line with this policy. We will store your data for as long as you remain a customer of BaseKit, or where you have actively been in contact with us about our products and services. We will keep data for up to 5 years if you’re not a customer or if we don’t hear from you.  

5. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store. The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.  

6. How we use cookies A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:
  • To identify where visitors to the website came from
  • To identify the content that is being viewed
The third party suppliers that we work with may also use cookies for similar purposes. We carefully review each supplier to ensure they handle data in line with this policy. You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you may not be able to take full advantage of our websites.  

7. Disclosing your information We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy. We may also disclose your information where we are required to do so by law.  

8. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
  • When providing any information to BaseKit via this website, you may opt in to receive promotional email communications.
  • If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the bottom of the email.
  • At any time you can opt out of promotional email communications by sending a request to
  • If you would like us to delete all the information we have collected about you, send a request to
  • If you would like to otherwise restrict the use of the information we have collected about you, send a request to
  • Should you wish to access the information we hold about you, please send a request to
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