Volunteering at the Z House for Caring in Bristol

At Caring in Bristol, we’re always fascinated to discover why our supporters care about the same things that we do, and how they feel strongly that people facing a homelessness crisis should have the resources they need to move back from the edge. When we met the staff team at BaseKit, who have chosen us as their charity of the year, they clearly felt strongly that the work we do is vital in changing lives. In describing their values, BaseKit says, “We pride ourselves on providing the right foundations for our people to thrive in a flexible environment that works the best it possibly can for each and every individual.”

This resonates strongly with our approach, where every individual’s needs matter, and are a starting point for navigating a path away from homelessness and towards a positive future. This is particularly evident in our new project, the Z House. This project was set up to establish an emergency youth shelter for young people aged 18 to 25. Young people have specific needs that are not necessarily met in mainstream provision, and face barriers that older people are much less likely to. But it’s not just a safe bed for the night. Z House is also a resource where there will always be the right foundations for young people to thrive, being flexible around their needs.

As Z House nears its official opening date, we were happy to welcome Antonia from BaseKit to come and see both the individual bedrooms that the young people will stay in, and the new youth hub, a communal space for eating and socialising together, as well as hosting workshops and meetings that contribute to the wellbeing of the young people that already use Caring in Bristol’s youth service, Project Z.

Z House is a pilot model, and learning from the project will help to shape future services in Bristol and beyond. Key to its success will be the team of volunteers that help to create and hold a safe and supportive space for the young people who are living through a difficult time of their life. The flexible environment that BaseKit knows is vital for people to thrive has been an integral part of the planning and delivery of the shelter. Using an approach to create a psychologically informed environment (PIE) means that the space, the staff, and the volunteers of Z House will all contribute to this.

The volunteers will work alongside the staff team; we’ve been meeting and training them for a few months now to build up the team in readiness. They’ll be confident in their role, and well supported. We want them to thrive too! We think that the young people will benefit from spending time with the volunteers. After the period of uncertainty and distress that frequently precedes homelessness, they will provide a listening ear (if necessary) and opportunity to have ordinary conversations, cook and eat together, and do the kind of activities that can be so grounding after the chaos that a housing crisis stirs up.

Homelessness is everyone’s concern. That’s why BaseKit has taken its support of Caring in Bristol so seriously. By helping us to reach out and encourage people in Bristol to consider volunteering to change young people’s lives, they are also supporting us in amplifying the important message; it’s important to look after each other. Caring in Bristol has always believed that Bristol is a city that cares, and a city that can! BaseKit proves this point, and is working hard to help us create lasting change.

Author: Alv Hirst, Storytelling Coordinator, Caring in Bristol

Sign up to your 1 hour discovery session in-person or online right now.

Sign up here 



We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. View more
Cookies settings
Privacy & Cookie policy
Privacy & Cookies policy
Cookie name Active
Privacy Policy

  1. Introduction This privacy policy sets out how we use and protect any information that you provide to BaseKit. We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy. Note that this policy does not cover how we use and protect information provided to us from website builder customers. If you are a Go Sitebuilder customer, please see the Go Sitebuilder Privacy Policy. If you are a customer of another company that offers BaseKit’s website builder, please see the company’s privacy policy available via their website. We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from January 2019.  

2. What information we collect We may collect the information you provide when you get in touch with us via the website, email, or phone.
  • You transfer your information to us via the website by filling in and submitting a form. We offer a number of different forms to help you find out more about the products and services we offer.
  • We have a number of different email addresses you can use to contact us. If you’re not sure which one to use then we recommend you send an email to support@basekit.com
  • We don’t provide a central phone number but BaseKit team members may provide their direct phone number for you to contact them.

3. How we use the information The information that we collect and store about you is primarily used to help us to stay in touch with you to provide our products and services. However, we may also use your information:
  • To improve our products and services
  • To send promotional email communications about special offers, news, product updates or other information which we think you may find interesting
  • To contact you for market research purposes
Note that we will only use your information as described in 3 and 4 above when you have explicitly opted in to receive such communications. You may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to support@basekit.com  

4. Storing your personal data We store the data we collect using third party tools such as CRMs and databases. Any data we store is only accessible directly by a small number of authorised staff. The third parties that we use may store your data in locations outside of the EEA. We carefully review each supplier to ensure they handle data in line with this policy. We will store your data for as long as you remain a customer of BaseKit, or where you have actively been in contact with us about our products and services. We will keep data for up to 5 years if you’re not a customer or if we don’t hear from you.  

5. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store. The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.  

6. How we use cookies A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:
  • To identify where visitors to the website came from
  • To identify the content that is being viewed
The third party suppliers that we work with may also use cookies for similar purposes. We carefully review each supplier to ensure they handle data in line with this policy. You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you may not be able to take full advantage of our websites.  

7. Disclosing your information We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy. We may also disclose your information where we are required to do so by law.  

8. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
  • When providing any information to BaseKit via this website, you may opt in to receive promotional email communications.
  • If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the bottom of the email.
  • At any time you can opt out of promotional email communications by sending a request to support@basekit.com
  • If you would like us to delete all the information we have collected about you, send a request to support@basekit.com
  • If you would like to otherwise restrict the use of the information we have collected about you, send a request to support@basekit.com
  • Should you wish to access the information we hold about you, please send a request to support@basekit.com
Save settings
Cookies settings