Careers

Based in the heart of Bristol, we pride ourselves on being a great company to work for. With regular updates at our monthly happy hour, opportunities to learn about anything from deep sea diving to local charities (with pizza!) at our lunch & learn sessions, summer and Christmas parties and much more, we make sure that BaseKit is a dynamic and engaging place for everyone. 

We want everyone to feel heard, and the team’s feedback is always taken on board. 

Careers

Based in the heart of Bristol, we pride ourselves on being a great company to work for. With regular updates at our monthly happy hour, opportunities to learn about anything from deep sea diving to local charities (with pizza!) at our lunch & learn sessions, summer and Christmas parties and much more, we make sure that BaseKit is a dynamic and engaging place for everyone. 

We want everyone to feel heard, and the team’s feedback is always taken on board.

Our current vacancies

We’re always keen to hear from talented individuals, so if you don’t see your dream role below please still reach out with your CV and let us know why you want to work at BaseKit.

Position Overview:

The Account Manager will be responsible for growing a portfolio of Partnerships to meet financial targets, providing input for month on month growth forecasting and account management strategy across the business. This role works closely with the Operations Director and across various teams to develop and deliver successful account management. In this position you will be expected to be proactive and take full responsibility for delivery of targets set. You will be meeting new clients and existing partners to promote the brand.

Principal Duties and Responsibilities:

Key Responsibilities:

  • Manage and grow partner portfolio to hit financial targets.
  • Provide input for the account management strategy for the year.
  • Provide Monthly/Quarterly/Yearly reporting to inform strategic account management decisions.
  • Stakeholder management activities to build effective and influential partner relationships.
  • Proactively seek and act upon growth opportunities with partners.
  • Create and manage a schedule of partner visits and calls.
  • Provide ongoing sales enablement to ensure our product is always in the minds of our partners.
  • Proactively communicate new features and product enhancements to partners that will be beneficial for their business.
  • Work effectively with other teams within the company including Senior management, Support, Product and Development to continuously improve and refine the account management process.

Essential Skills:

  • Previous account management experience.
  • A demonstrable track record of delivering against financial targets.
  • Excellent commercial acumen and financial awareness.
  • Sales and negotiation skills.
  • Experience of developing and growing accounts by recognising business opportunities.
  • Good working knowledge of IT Systems.
  • Excellent communication and interpersonal skills.
  • Is diligent and takes ownership and pride in work undertaken.
  • Is able to work effectively under pressure and has a desire to learn rapidly.
  • Contributes and thrives in a fast paced and adaptable team.
  • Has the ability to interpret customer requests, extract the salient requirements, produce solutions to match those requirements and create value for the partnership.
  • Deals with confidential information and/or issues using discretion and judgement.

Desired Skills & Experience:

  • Will have experience of, or the technical appreciation of core technologies (web hosting architecture, database, etc).

Support and Supervision Received:

  • Successful completion of 3 month probationary period.
  • Quarterly Development Reviews.
  • Monthly 1-2-1s.
  • Reports to Operations Director.
  • Is part of a team of account managers and support agents.

 

Desired Qualifications:

  • Degree educated (Business, IT or other relevant degree preferred).

The BaseKit platform is a responsive website builder used by over 100 telco and web hosting providers worldwide and powers over 8 million websites. The responsive site editor allows website creation from mobile, tablet and desktop devices enabling anyone to produce a beautiful responsive website. BaseKit is a tech company started in 2008 with most of our 30 staff based at our HQ in central Bristol.

Our Culture
We’re a friendly and diverse bunch – our diversity helps us build a product that’s used the world over to create great websites. We want everyone to share our values of inclusiveness, openness and working well together. BaseKit provide many perks in and out of work to all staff: health care, pension, yoga, table tennis, cycle scheme, techscheme, lunch and learn days, company days out, regular update meetings from the senior management team and Thursday night social to name just some of them, not to mention a great work-life balance.

Our Development Team
We recognise the importance of our team, and like to provide them with the right tools to do their job. Our developers use a mixture of MacBook Pros and high spec Linux laptops. We also operate 90/10 days where once a fortnight any developer is free to work on ideas/areas of their own that could be of benefit to the business. The development community is important to us too, we host meet-ups in our office and encourage the team to contribute to open source projects. We really love it when we can see the GitHub profile of people applying for roles in our team. If you have a public GitHub profile, we’d be ecstatic if you sent it over. Don’t worry, we’ve got lots of unfinished side projects and test code on our profiles, we don’t expect to see a profile full of perfect code.

Technical Knowledge/Skills
As an experienced web developer you will be used to writing high quality software across the stack. Being a problem solver and methodical is more important to us than knowing specific frameworks or libraries.

You’ll be used to some professional software engineering concepts such as OOP, code composition and design patterns. We prefer composition over inheritance and use dependency injection a lot. Whilst we do maintain an amount of legacy code, we are continually moving forward and refactoring, so any new code is always using the latest ECMAScript features and PHP 7. We expect you’ll have knowledge and familiarity with some commonly used Javascript and PHP frameworks and whilst we use a number of well known frameworks across the codebase much of our code is framework agnostic.

Testing is very important to us and day to day we will always complement our code with unit tests where appropriate, we ensure all business logic is tested but aren’t bothered about things like achieving 100% code coverage. We also use Puppeteer, Behat and Selenium to functionally test our product. These tests form part of our continuous integration platform and automatically test our code deployments as part of our continuous deployment process. Our development process and stack relies heavily on continuous integration so it would be advantageous for you to have worked in a team using CI, familiarities with build tools such as Docker, Vagrant, Jenkins, webpack and Node would be a bonus. Our local development environments are provisioned automatically using docker, node and ansible and you’ll be using our continuous deployment slack bot to push your changes to our live environments.

If this sounds like a software development environment you’d thrive in please send your CV over to jobs@basekit.com